|New Fraud Detection |
and Notification System
As part of our continuing effort to bring the best technology and service to our members, we at MWD Federal Credit Union are upgrading our Fraud Detection and Notification System. The new system will provide more immediate attention to notify our members faster when fraud is suspected. The notification portion of the system includes a state-of-the-art automated assistant to help our members review transactions and confirm their spending activity on Debit Cards
If you receive a notification call from our automated assistant, whom we have nick-named Jill, please work with her to answer questions regarding recent card activity. Please also be aware that our Card Member Security team that provides fraud alert management is available 24 hours per day, 7 days per week should you need assistance from a live agent.
If suspicious transactions are identified as fraudulent, calls will be transferred to our outstanding member support team at Card Member Security to help you take the necessary precautions to protect your cards and related accounts. If the recent activity is legitimate, members will be able to close the case with the phone attendant using their touch-tone phone.
Thank you for your support through this upgrade and, as always, thank you for being a member of MWD Federal Credit Union.
|The TruStage Health Insurance Program: Simplify your search for affordable health care.|
The Affordable Care Act means nearly every American must have health insurance. If your employer doesn't offer a plan, if you don't qualify for Medicaid and if you're not yet eligible for Medicare, you'll likely need to purchase a health insurance plan on your own.
The TruStage Health Insurance Program can help. You can easily compare health insurance plans from multiple carriers, get quotes, receive expert advice and purchase coverage that makes sense for you and your family.
From determining which doctors are available, calculating financial assistance, and arriving at the price of your plan, the TruStage Health Insurance Program with GoHealth is ready to help members.
For more information, visit www.TruStageHealth.com.
© TruStage, 2014. All rights reserved.
The TruStage™ Health Insurance Program is made available through TruStage Insurance Agency, LLC and GoHealth LLC. GoHealth LLC is licensed to sell nationwide and operates in all states with the exception of Massachusetts, Hawaii, Vermont and Rhode Island. The insurance offered is not a deposit, and is not federally insured, sold or guaranteed by your credit union.
|Auto & Home Insurance Program|
TruStage™ Auto & Home Insurance Program
Exclusively for credit union members like you, the TruStage Auto & Home Insurance Program provides affordable top-quality protection. You could enjoy discounted rates combined with online convenience and 24/7 claims service.
Get your free quote today or call 1-855-483-2149.
TruStage™ Auto and Home Insurance program is offered by TruStage Insurance Agency, LLC and issued by leading insurance companies. Discounts are not available in all states and discounts vary by state. The insurance offered is not a deposit and is not federally insured. This coverage is not sold or guaranteed by your credit union.
|Paying for College the Smart Way|
|MWD Federal Credit Union is proud to announce a new student loan opportunity. Please click here for additional information on this exciting program.|